What aspect of maintenance contracts can lead to disputes?

Ambiguous service definitions in maintenance contracts can lead to disputes because they create uncertainty about what is expected from both parties involved. When the terms of the maintenance services are not clearly defined, it can lead to misunderstandings or differing interpretations of what services are to be provided. This ambiguity may result in one party believing they have fulfilled their obligations while the other party feels that the services were insufficient or not as agreed upon. Clear, precise definitions are essential to ensure both parties have a mutual understanding of the expectations, which minimizes the potential for conflict and establishes a solid foundation for the business relationship.